Is your e-mail landing in spam?
When quotes, invoices or replies to your contact form land in spam, you do not notice it: the customer simply never answers. Enter your website or e-mail address, and in under a minute you see whether your e-mail is set up the way Gmail and Outlook expect. We send no e-mail and do not store the domain.
We send no e-mail and do not store the domain. Only the domain is used, not the address itself.
What the check looks at
- Whether the domain receives e-mail, and who receives it: the provider where your inbox is, or a service that only forwards the mail. The advice is adapted to what we find.
- Whether there is a list of who may send e-mail in your name, whether it is written correctly, and whether it is short enough for recipients to read to the end.
- Whether your provider is on that list. If it is missing, e-mail you send can be rejected.
- Whether your e-mail has a digital signature that shows the recipient it was not changed on the way.
- Whether there is a rule telling Gmail and Outlook what to do with fake e-mail in your name, and whether anyone is told when it happens.
- Two extra safeguards for encrypted delivery. We show those for information only.
What the check does not do
It sends no e-mail, and it does not see the content of your e-mail. It only reads details anyone can look up about a domain.
It cannot see whether one particular e-mail arrived, or why a recipient put it in spam. That also depends on what the e-mail says and on the recipient’s own filters.
It does not log in anywhere and does not connect to your servers.
We send no e-mail and do not store the domain. Only the domain is used, not the e-mail address itself. To make the same check faster, we keep the answer for up to a day, without the domain name.
How to read the result
- Good: the setup is what the big mail services expect. That is no guarantee everything arrives, but the setup is not what stops your e-mail.
- Could be better: your e-mail works, but something makes it easier for others to pretend to be you, or harder for recipients to trust your e-mail.
- Needs fixing: we found at least one fault that can get e-mail from you rejected or sent to spam.
- Under each finding you see «What does it mean?» and «How to fix it», so you can pass it on to whoever has access to the domain.
When is it worth checking?
- When customers say they do not get your e-mail, or that it is in their spam folder.
- When the contact form on your website has stopped sending e-mail.
- After you have changed e-mail provider, for example to Microsoft 365 or Google Workspace.
- When you start using a new newsletter tool, accounting system or booking system that sends e-mail in your name.
Read more
The service and the other tools
- E-mail and Microsoft 365E-mail that arrives, shared inboxes and files everyone can find.
- Webshop checkPayment, what the law says customers must see, and whether Google understands your products. Without opening the checkout.
- Website checkSpeed, visibility on Google and whether customers find their way to get in touch, right on the screen.
- Connection pickerFive questions about your webshop and accounts. You get a suggested connection and a checklist to test it.
Would you like us to fix it?
We only need access where the domain is managed. You get a written answer with what we would do, before any work starts.